Privacy Policy

Effective date: August 6, 2026
Last updated: August 6, 2026

Living Proof Creative (“Living Proof Creative,” “we,” “us,” or “our”) is a creative and digital agency based in Austin, Texas. For 12 years, we have built our business on trusted relationships with clients, partners, and the people who visit our website. We take that trust seriously, including the responsibility to handle personal information thoughtfully and transparently.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit livingproofcreative.com or another website or online service that links to this Privacy Policy (collectively, the “Site”), contact us, subscribe to communications, or otherwise interact with us in connection with our business.

This Privacy Policy does not apply to information we process on behalf of a client while providing agency, hosting, development, analytics, marketing, or related services. In those situations, the client controls the information and its privacy notice governs. See Client Services and Information We Process for Clients below.

Personal Information We Collect

The personal information we collect depends on how you interact with us.

Information You Provide

We may collect information you choose to provide, including:

• Contact information, such as your first and last name, business name, email address, telephone number, and mailing address.
• Inquiry and project information, such as the subject and content of a message, requested services, project goals, budget or timing information, and materials you send to us.
• Business relationship information, such as proposal, contract, billing, payment, and account-contact details for clients, vendors, and partners.
• Communications and preferences, such as correspondence with our team, feedback, testimonials, event registrations, and marketing preferences.
• Other information you voluntarily provide to us.

Please do not send sensitive personal information through a general website form unless we specifically request it and it is necessary for the relevant purpose.

Information Collected Automatically

When you use the Site, we and our service providers may automatically collect certain technical and usage information, including:

• Internet Protocol (IP) address and general location derived from it;
• Browser type, device type, operating system, and language settings;
• Pages viewed, links clicked, referring and exit pages, and search activity on the Site;
• Dates, times, and duration of visits;
• Cookie identifiers and similar online identifiers; and
• Information about how the Site performs and how visitors interact with it.

We may use cookies, pixels, tags, local storage, and similar technologies to collect this information. Some of these technologies are necessary for the Site to function, while others support analytics, performance, personalization, or advertising.

Information From Other Sources

We may receive personal information from sources such as referral partners, social media platforms when you interact with us there, event or business partners, analytics providers, publicly available sources, and clients or vendors involved in a shared project. We may combine that information with information we collect directly, as permitted by law.

How We Use Personal Information

We may use personal information to:

• Respond to inquiries and communicate with you;
• Evaluate project needs, prepare proposals, and provide requested services;
• Manage client, vendor, and partner relationships;
• Operate, maintain, personalize, and improve the Site and our services;
• Understand Site traffic, engagement, and performance;
• Send newsletters, agency updates, event information, or other marketing communications, subject to your choices and applicable law;
• Protect the security and integrity of the Site, our systems, and our business;
• Detect, investigate, and prevent fraud, misuse, security incidents, or other harmful activity;
• Enforce our agreements and protect our rights and the rights of others;
• Comply with legal, tax, accounting, reporting, and regulatory obligations; and
• Carry out another purpose disclosed to you when the information is collected or with your consent.

Cookies, Analytics, and Online Choices

Cookies and Similar Technologies

Cookies are small files stored on your browser or device. We may use session cookies, which expire when you close your browser, and persistent cookies, which remain until they expire or you delete them. The Site may use cookies and similar technologies for essential functions, security, analytics, user preferences, performance, and marketing.

You can manage cookies through your browser settings. Blocking or deleting certain cookies may affect how the Site functions. If the Site displays a cookie-preference tool, you may also use that tool to manage non-essential cookies.

Analytics

We may use third-party analytics services, including Google Analytics, to help us understand how visitors use the Site. These providers may collect information through cookies or similar technologies and process it under their own privacy policies. You can learn about Google’s privacy practices at policies.google.com/privacy and install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

Do Not Track and Global Privacy Control

Some browsers offer a “Do Not Track” setting. Because there is not a uniform industry standard for responding to Do Not Track signals, the Site does not currently respond to them. Where required by applicable law, we treat a recognized opt-out preference signal, such as Global Privacy Control (GPC), as a request to opt out of the sale or sharing of personal information or the use of personal information for targeted advertising for the browser or device that sends the signal.

Email Marketing

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the message or contacting us at [email protected]. We may still send non-promotional communications relating to an active inquiry, project, contract, or business relationship.

How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

• Service providers and contractors that support website hosting, cloud storage, communications, customer relationship management, analytics, marketing, security, professional services, billing, and other business operations.
• Advertising and analytics partners that help us measure performance, understand audiences, or deliver and evaluate marketing, subject to applicable law and your choices.
• Clients, vendors, and project partners when disclosure is reasonably necessary to coordinate or deliver work, and when permitted by our agreements and applicable law.
• Professional advisers such as attorneys, accountants, auditors, and insurers.
• Government authorities or other parties when we reasonably believe disclosure is required by law, legal process, or a valid government request, or is necessary to protect rights, safety, security, or property.
• Parties to a business transaction in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, including during related due diligence.
• Other recipients at your direction, with your consent, or as otherwise disclosed when the information is collected.

We do not sell personal information for money. Certain privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough that some disclosures involving analytics or advertising technologies may fall within those definitions. Where applicable, you may opt out as described in Your Privacy Rights.

Client Services and Information We Process for Clients

As a full-service creative and digital agency, we may handle personal information on behalf of clients when providing services such as website design and development, hosting, ecommerce support, analytics, search engine optimization, digital marketing, campaign management, or technology consulting.

For that information, Living Proof Creative generally acts as a service provider or processor and follows the client’s documented instructions and our agreement with that client. The client determines why and how the information is processed, and the client’s privacy policy applies. If your request concerns information associated with one of our clients, please contact that client directly. If you send the request to us, we may forward it to the appropriate client where permitted.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain a business relationship, provide services, meet contractual commitments, comply with legal or accounting requirements, resolve disputes, enforce agreements, and protect our business.

Retention periods vary based on the type of information, our relationship with you, the sensitivity of the information, applicable legal requirements, and whether the information is needed for security or dispute resolution. When personal information is no longer needed, we take reasonable steps to delete, de-identify, or securely dispose of it.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, transmission, or storage system can be guaranteed to be completely secure, however, and we cannot guarantee the absolute security of information submitted to or processed by us.

Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Confirm whether we process your personal information and access it;
• Request correction of inaccurate personal information;
• Request deletion of personal information;
• Obtain a portable copy of certain personal information;
• Opt out of targeted advertising, the sale or sharing of personal information, or certain profiling;
• Limit certain uses or disclosures of sensitive personal information;
• Withdraw consent where processing is based on consent; and
• Receive equal service and not be discriminated against for exercising a privacy right.

To submit a privacy request, email [email protected] with the subject line “Privacy Request” or write to us using the contact information below. Please describe your request and the state or country where you live. We will use information provided with the request only to verify your identity or authority, locate responsive records, and fulfill the request. We may ask for additional information when reasonably necessary to verify a request.

If we deny a request and applicable law gives you a right to appeal, you may appeal by replying to our decision or emailing the same address with the subject line “Privacy Appeal.” You may also use an authorized agent where permitted by law. We may require proof of the agent’s authority and may need to verify your identity directly.

California Privacy Notice

California residents may have rights under the California Consumer Privacy Act, as amended (CCPA), if it applies to Living Proof Creative. The categories of personal information we may collect include identifiers; customer records information; commercial or business relationship information; internet or other electronic network activity; approximate geolocation; professional or employment-related information; audio, electronic, or visual information you provide; and inferences drawn from other information.

We collect these categories from the sources and for the purposes described above. We may disclose them for business purposes to the recipient categories described in How We Disclose Personal Information. We do not use or disclose sensitive personal information for purposes that require a right to limit under the CCPA. We do not knowingly sell or share the personal information of consumers under 16.

Additional Information for Individuals Outside the United States

If privacy law in your location applies to our processing, our legal bases may include performing a contract or taking steps at your request before entering a contract, pursuing our legitimate interests in operating and improving our business, complying with legal obligations, and obtaining your consent where required.

You may also have the right to object to or restrict certain processing and to lodge a complaint with your local data protection authority. If you withdraw consent, that withdrawal does not affect processing that occurred before the withdrawal.

International Data Transfers

Living Proof Creative is based in the United States. If you access the Site or interact with us from another country, your information may be transferred to, stored in, or processed in the United States or another country where we or our service providers operate. Those countries may have data protection laws that differ from the laws where you live. Where required, we use safeguards recognized by applicable law for cross-border transfers.

Children’s Privacy

The Site is intended for a general business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete it. We do not knowingly sell or share personal information of individuals under 16.

Third-Party Websites and Services

The Site may link to websites, platforms, or services that Living Proof Creative does not control. Their privacy practices are governed by their own policies, and we encourage you to review those policies. We are not responsible for the privacy, security, or content of third-party services.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, practices, technology, or legal obligations. When we do, we will revise the “Last updated” date at the top of this page. If a change is material, we may provide additional notice as required by law.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or want to exercise a privacy right, contact us at:

Living Proof Creative
Attn: Privacy
2501 E. 11th Street, #1
Austin, TX 78702
Email: [email protected]
Phone: +1 512-537-9347